At rrbajee, your personal data is our most valued asset. This page transparently explains what information we collect, how we use it, and how we keep it secure.
Quick Summary: rrbajee takes your privacy seriously. We never sell your data — we use it only to improve our services and store it with the highest level of security.
Rrbajee ("we", "the platform") uses this Privacy Policy to explain how your personal information is collected, processed, stored, and protected. This policy applies to our website, mobile app, and all related services.
By creating an account or using rrbajee's services, you are agreeing to this Privacy Policy. We recommend reading it in full before registering.
We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified by email for any significant changes.
This Privacy Policy has been prepared in compliance with Bangladesh and international data protection laws. We follow GDPR-compliant data management practices.
Rrbajee collects only the information necessary to provide its services. We never ask for data that is unnecessary or excessive.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, and physical address | Account Communications & Security |
| Financial Information | Payment methods, transaction history | Deposit and Withdrawal Processing |
| Login Credentials | Username, password (hashed) | Account Security |
| Proof of Identity | Passport, NID scan | Legal Compliance |
Rrbajee uses your information for the following purposes. The legal basis for each purpose is outlined below:
We never: We do not sell your data to third parties, share it with advertisers, or send you marketing emails without your consent.
Rrbajee uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance the user experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.
Rrbajee may share your information only in limited circumstances. We never sell your data to third parties for commercial purposes.
Before sharing any data with third parties, a Data Processing Agreement (DPA) is always signed to ensure your information remains protected.
Rrbajee uses industry-leading technology and practices to protect your data. Our security measures are never compromised.
As a rrbajee user, you have the following rights over your personal data:
Right to AccessYou can find out what information we hold about you.
Right to RectificationYou can request corrections to any inaccurate information.
Right to ErasureYou can request that your data be deleted under certain conditions.
PortabilityYou can download a copy of your data.
Right to ObjectYou may object to certain types of processing.
Right to RestrictionYou may request restriction of processing during an investigation.
To exercise this right support@rrbajee.comto write to us. We will respond within 30 days. Please note that certain rights may be limited due to legal obligations.
Rrbajee does not retain your data beyond what is necessary. Each type of information has a defined retention policy:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure (as required by law) |
| Transaction Records | 7 years (financial regulatory requirements) |
| Customer Support Conversations | 3 years |
| Cookies Data | Up to 1 year |
| Marketing Consent | Until consent is withdrawn |
| Inactive Account Data | Review after 12 months of inactivity |
Once the retention period expires, data is securely deleted or anonymized.
Rrbajee services are intended for users aged 18 and above only. We do not knowingly collect personal information from anyone under 18.
If we become aware that any minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has submitted information on rrbajee, please contact support@rrbajee.com — we will take prompt action.
The rrbajee platform may contain third-party links or embedded services. These third parties operate under their own privacy policies.
Rrbajee's Privacy Policy does not apply when you access third-party platforms. Please review their privacy policies before visiting any third-party sites.
Payment gateways such as Mobile Pay, Nagad, and Rocket operate under their own privacy policies. rrbajee is not responsible for how they manage your data.
Rrbajee may update this Privacy Policy as needed. Minor changes will be reflected on the page only. For significant changes:
Continued use of the service after any policy changes will be considered acceptance of the updated terms.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Privacy Team:
Data Privacy Officer, rrbajee
Email: support@rrbajee.com
Subject: Please email us with the subject line "Privacy Request"
Response time: up to 30 business days
Please read this Privacy Policy in full before contacting us — most of your questions will already be answered here.
Every layer of protection is designed to keep your privacy intact.
Every transaction and data transmission is secured with military-grade encryption. No one can intercept your data in transit.
Rrbajee does not sell your personal information to advertisers or third parties — that is a core principle we stand by.
Request to view, correct, or delete your information at any time. Your data belongs to you.
Regular penetration testing and security reviews by third-party experts ensure our systems remain secure.
No marketing emails or SMS messages are sent without your consent. You can unsubscribe at any time.
In the event of a data breach, you will be notified within 72 hours. Transparency is our commitment.